Playersonly's Customer Service Fails to Help

Consider the following sequence of events:
1. I request a withdrawal through Neteller.
2. I receive a confirmation of my request to withdraw money from Playersonly.com, the worst gambling site online, via Neteller.
3. I then receive an email stating that my CHECK has been mailed to me. WHAT?!? Did I not request payment via Neteller as stated above.
4. I contact customer service and note that I did not request money by check and, since I have moved and they do not allow you to change your address online, I won't receive that check.
5. Customer service informs me that they will change my address but that they cannot stop the process of cutting the check.
6. I update my address with customer service and ask that they take action since I will not receive any check that they send.
7. I receive an email stating that my check has been mailed (to the old address).
8. I again contact customer service and note that there is a problem.
9. Customer service stops replying to me.

Conclusion: Playersonly has poor customer service!

Note: I later noticed that if you actually request withdrawal by check, Playersonly confirms your mailing address. If, however, they suddenly switch your payout request from Neteller to check without your confirmation or approval, there is no such process. Bastards.